PRIVACY
POLICY
Last updated: November 29, 2023
Elliott Hope provides this Privacy Policy to let you know our policies and procedures regarding the collection, use and disclosure of information through www.elliotthope.com, our mobile application, and any other websites, features, applications, widgets or online services that are owned or controlled by Elliott Hope and that post a link to this Privacy Policy (collectively referred to herein as the “Site”), as well as any information Elliott Hope collects offline in connection with the Site. This Privacy Policy applies to information collected from the effective date forward; information collected while a previous Privacy Policy was in effect remains subject to the terms of that former policy.
By accessing or using the Site, you consent to the information collection, disclosure and use practices described in this Privacy Policy. Please note that certain features or services referenced in this Privacy Policy may not be offered on the Site at all times.
1. INFORMATION COLLECTION
Information You Provide to Us
Personal Information: In the course of using the Site, we may collect information that identifies you as a specific individual and can be used to contact or identify you (“Personal Information”). Examples of Personal Information include your name, email address, postal address, shipping address, phone number, and shopping history on our Site. Our mobile application may request access to the photographs stored on your mobile device; if you choose to allow that access some of the photographs may be personally identifiable. You may also provide us with your email address or other personal information in an offline format. If you register using a social media account (such as Squarespace, Facebook Connect or Google Connect), we collect information from the site you use to register consistent with that site’s privacy policy as described in the Social Media section below.
Payment Information: If you use the Site to make purchases, we will also collect certain payment information, such as payment card, Stripe, PayPal, or other financial account information, and billing address. A third-party payment processor collects that information; we do not store your credit card information.
Non-Identifying Information: We also may collect other information, such as ZIP codes, and other information regarding your use of the Site (“Non-Identifying Information”) or from you in response to surveys. Certain Non-Identifying Information would be considered a part of your Personal Information if it were combined with other identifiers in a way that enables you to be identified (for example, combining information with your name). We may combine your Personal Information with Non-Identifying Information, but Elliott Hope will treat the combined information as Personal Information.
General Audience Site: The Site is general audience and we do not knowingly collect Personal Information from children younger than age 13. If we become aware that a child younger than 13 has provided us with Personal Information, we will use commercially reasonable efforts to delete such information from our files.
Information Received from Third Parties
We also may receive information about you from third parties. For example, we may supplement the information we collect with outside records, or third parties may provide information in connection with a co-marketing agreement or at your request (such as if you choose to sign in with a third-party service such as Google or Facebook). If we combine the information we receive from others with Personal Information we collect through the Site, we will treat the combined information as Personal Information as described in this Privacy Policy.
Social Media
You may register to join the Site directly via the Site or by logging into your account with a third party social media service via our Site (e.g., Facebook, Instagram, and other third party services that let you sign in using your existing credentials with those services). If you choose to register via a social media service, or to later link your account on our Site to your account with a social media service, we will use Personal Information you have provided to the social media service (such as your name, email address, gender and other information you make publicly available via the social media service) to create your account. Note that the information we collect from and through a social media service may depend on the privacy settings you have with the social media service, that site’s terms of service, and the permissions you grant to us in connection with linking your account with the Site to your account with a social media service. Other than what we may share with the social media service as described below, the Personal Information a social media service has about you is obtained by the social media service independent of our Site, and Spoils is not responsible for it.
The Elliott Hope Site also may permit additional interactions between it and a third party website, service, or other content provider, such as enabling you to “like” or share content to a third party social media service, or to share content from a third party social media service to our Site. If you choose to “like” or share content, or to otherwise share information from or via our Site with a third party site or service, that information may be publicly displayed, and the third party may have access to information about you and your use of our Site (and we may have access to information about you from that third party). Please note that your relationship with any social media service is governed solely by your agreement(s) with such social media service and your interactions with third parties through social media or similar features are governed by the respective privacy policies of those third parties.
You represent that you are entitled to use your social media account for the purposes described herein without breach by you of any of the terms and conditions that govern the social media service, and without obligating Elliott Hope to pay any fees or making Elliott Hope subject to any usage limitations imposed by such social media service. If your social media account terminates, then functions enabled through the link between your Elliott Hope account and your social media account will terminate as well.
Information Collected from Users Automatically
We and our third party service providers, including advertisers, analytics, and third party content providers, may automatically collect certain information from you whenever you access or interact with the Site. This information may include, among other information, the browser and operating system you are using, the URL or advertisement that referred you to the Site, the search terms you entered into a search engine that led you to the Site, areas within the Site that you visited, and other information commonly shared when browsers communicate with websites.
The information we collect also includes the Internet Protocol (“IP”) address or other device identifier (“Device Identifier”) for any device (computer, mobile phone, tablet, etc.) used to access the Site. A Device Identifier is a number that is automatically assigned or connected to the device you use to access the Site, and our servers identify your device by its Device Identifier. Some mobile service providers may also provide us or our third party service providers with information regarding the physical location of the device used to access the Site. If such information is linked to your Personal Information, we will treat it as Personal Information under this Privacy Policy.
Technology Used to Collect Information Automatically from Elliott Hope Users May Include the Following:
Cookies: Like many websites, we use “cookies” to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We use both persistent cookies that remain on your computer or similar device (such as to save your registration ID and login password for future logins to the Site and to track your compliance with any of our policies) and session ID cookies, which expire at the end of your browser session (for example, to enable certain features of the Site, to better understand how Elliott Hope users interact with the Site and to monitor aggregate usage by Elliott Hope users and web traffic routing on the Site). You may be able to instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all functionality of the Site.
2. USE AND RETENTION OF INFORMATION
Elliott Hope may use information collected through the Site, including your Personal Information and Device Identifier, in order to: A) process your registration with the Site, including verifying the information that you provide to us; B) provide you with services or information or fulfill transactions that you have requested or otherwise agreed to receive; C) send you special offers from us, artists on our Site, our advertisers, or third-party business partners or other third-parties that we believe may be of interest to you, and to tailor content we display to you, including offers we present to you, both on the Site and elsewhere online or offline; D) publish promotional material, including in such material Community Postings that you have made; E) allow you to participate in the public areas and other features of the Site; F) provide customer service to you, including, without limitation, to respond to your questions, complaints or comments; G) contact you with regard to your use of the Site or, in our discretion, changes to the Site's policies; H) improve the Site or our services, and for internal business purposes; G) for legal and regulatory compliance; or H) for purposes as disclosed at the time you provide your information or otherwise with your consent, and as further described in this Privacy Policy.
3. INFORMATION SHARING AND DISCLOSURE
We may disclose Personal Information and Non-Identifying information to third parties in our discretion as otherwise described in this Privacy Policy. In particular, we may share the information we have collected about you for the following purposes:
Service Providers: We may employ third party companies and individuals to perform services on our behalf, such as to host the Site, perform Site-related functions (e.g., without limitation, maintenance services, database management, web analytics and online advertising, payment processing, fraud detection and improvement of Spoils’ features) or to assist us in analyzing how our Site is used. These third parties may have access to your Personal Information in order to perform these tasks on our behalf subject to the privacy policies of those third parties.
Legal and Investigative Purposes: Elliott Hope may transfer and disclose information, including your Personal Information and Device Identifier (including IP addresses), to third parties to comply with a legal obligation; when we believe in good faith that the law requires it; at the request of governmental authorities conducting an investigation; to verify or enforce our Terms of Use or other applicable Site policies; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, Site visitors or the public. We may also use Device Identifiers to identify users, and may do so in cooperation with copyright owners, Internet service providers, wireless service providers or law enforcement agencies, in our sole discretion.
5. OPTING OUT & MODIFYING YOUR ACCOUNT
Elliott Hope users with an Account (as such term is defined in our Terms of Service) may update their choices regarding marketing communications you receive from us through your online Account. You also may opt-out of receiving marketing emails from us by following the opt-out instructions provided in those emails. Please note that we reserve the right to send you certain communications relating to your account or use of the Site (for example, administrative and service announcements) via email and other means and these transactional account messages may be unaffected if you opt-out from receiving marketing communications.
You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information, and you must update any changes through your online Account. If you would like us to delete your Account in our system, you can do so by sending an email to us at: support@elliotthope.com.
We will use commercially reasonable efforts to honor your request; however, certain information will actively persist on the Site even if you close your account, including messages you posted to the Site (e.g., product reviews). In addition, your Personal Information may remain in our archives and information you update or delete, or information within a closed account, such as your purchase history, may persist internally or for our administrative purposes. It is not always possible to completely remove or delete information from our databases. In addition, we typically will not remove information you posted publicly through or on the Site. Bear in mind that neither you nor Spoils can delete all copies of information that have been previously shared with others on the Site, as in many cases this information is stored or archived elsewhere on third-party servers, services or websites.
6. SECURITY
Elliott Hope takes commercially reasonable steps to help protect and secure the information it collects and stores about our customers. The Site uses “https:” security on all pages. All Personal Information provided to the Site is encrypted using industry-standard technology when transmitted over the Internet.
We comply with the Payment Card Industry’s Data Security Standards and, as noted above, credit card payment transactions are handled by third-party processors, not ourselves, and we do not store your credit card data. But no method of transmission over the Internet, or method of electronic storage, is 100% secure all of the time. Thus, while we strive to protect your personal data, Elliott Hope cannot ensure and does not warrant the security of any information you transmit to us.
10. WE DO NOT SELL YOUR PERSONAL INFORMATION
We do not collect and sell your information for commercial purposes. Instead, we may use or disclose the personal information we collect: A) to fulfill or meet the reason you provided the information (e.g., to fulfill an order for a product that you place on our Site); B) to provide, support, personalize, and develop our Site, products, and services; C) to create, maintain, customize, and secure your account with us; D) to process your requests, purchases, transactions, and payments and prevent transactional fraud; E) to provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses; F) to personalize your Site experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Site, third-party sites, and via email or text message (with your consent, where required by law); G) to help maintain the safety, security, and integrity of our Site, products and services, databases and other technology assets, and business; H) for testing, research, analysis, and product development, including to develop and improve our Site, products, and services; I) to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations;
11. CHANGES TO THIS POLICY
Elliott Hope may update this Privacy Policy from time to time and any changes will be effective upon posting. In the event that there are material changes to the way we treat your Personal Information, we will notify you at your last known email address.
If you have any questions or comments about this Privacy Policy, please do not hesitate to contact us at:
Website: www.elliotthope.com
Email: ns@elliotthope.studio
Postal Address:
ELLIOTT HOPE
Sdr, Vang 17
7100 Vejle, Denmark